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In that case, thanks to SMS automation , you can set up an automatic response message that says you will be contacted shortly to reschedule the delivery at a better time. Customer Service Since there is no physical store to refer to, another use of SMS marketing for ecommerce is to make an online assistance service available to your customers . A chat service on your website or activate an SMS reception service .
The purpose of all these channels is to ensure that your customers jamaica telegram data have different communication channels with which to promptly reach the company in the event of questions about the product purchased, doubts about shipping, assistance regarding payments and invoices or the return of a product. Online Coupons If you want to offer a discount at certain times of the year, on your customers' birthdays or more generally to increase sales on your site, you can send an online coupon within your SMS marketing campaign .
By adding both the discount code and the link to your website within the text of the SMS, it will be very easy for your customers to apply the discount. The discounts can be the most varied, from free shipping to a discount on the new collection. The benefits of SMS marketing for ecommerce Using SMS to communicate effectively and quickly with your customers helps mitigate some behavioral changes that are becoming the norm in the 2.
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